21+ Protection Policy

mtl97 — Responsible Gambling Policy

Gambling should be entertainment and nothing more. mtl97 provides tools to help players control their budget, set time limits, and get help when they need it.

21+
Open to players aged 21 and above only
24/7 Support — Live Chat and Email

What Responsible Gambling Means


At mtl97, we believe gambling is for fun, entertainment, and relaxation — not a way to make money. Responsible gambling means setting your own limits and keeping control of your money and time.

When you play within the limits you set, gambling stays fun. But if it starts to feel like a burden, we encourage you to stop and seek help. mtl97 puts players' wellbeing first, so this page provides tools and guidance to help you stay in control.

Important notice: Gambling is for players aged 21 and above only. Anyone under that age is strictly prohibited from playing.

Protection Tools


Deposit Limit

You can set your own weekly or monthly deposit cap. Planning your budget in advance helps keep your losses under control.

Time-out

You can pause gambling for 1 to 30 days. During the Time-out period, your account will be locked and you will not be able to play.

Self-Exclusion

If you want to stop gambling for an extended period, you can choose Self-Exclusion. A strict block will be applied so you cannot resume playing until the period is complete.

Loss Limit

You can set a maximum amount you are willing to lose in a week. Once that limit is reached, gambling stops automatically.

24/7 Support

For any issues related to gaming, you can contact us via Live Chat or Email. Support is available in Myanmar language 24 hours a day.

Account Verification & Protection

Player details are checked to prevent underage gambling. You must confirm that you are 21+ when registering an account.

21+ Age Restriction


You must be at least 21 years old to play at mtl97. This policy is in place to protect minors and to ensure that gambling is only for responsible adults.

  • Date of birth is required when registering an account, and age 21+ is verified.
  • If an underage player is found, the account will be closed immediately.
  • Parents, guardians, and spouses should lock their devices to prevent children from accessing them.
  • If children are present while you are playing, you should play where the screen cannot be seen by them.

Signs of a Gambling Problem


If you find 3 or more of the following points applying to yourself, consider that you may have a gambling problem.

  • A persistent urge to keep gambling after a loss in order to win the money back
  • Unable to decide to stop gambling
  • Neglecting family, finances, or work because of gambling
  • Hiding the time spent gambling from family and friends
  • Borrowing money or taking other people's money to gamble
  • Feeling distressed, anxious, or angry when not gambling
  • Needing to spend more money to get the same satisfaction from gambling
  • Feeling distressed because of gambling and unable to believe you can stop

Warning: If you feel these signs apply to you, stop gambling immediately and contact mtl97 via Live Chat to request Self-Exclusion. You can also send an email to [email protected].

How to Manage Your Gambling — Step by Step


Taking control of your gambling is a strong decision. You can set your own limits by following these steps at mtl97.

01

Set a Budget

Decide in advance how much you will spend on gambling, and make a personal commitment to stop immediately once that amount is gone. Trying to chase losses only leads to bigger and bigger losses.

02

Set Deposit Limits

Log in to your mtl97 account and use the deposit limit tool to set the maximum amount you can deposit within a week or a month. If you are unsure how to use the tool, ask via Live Chat.

03

Set a Playing Time-Out

If you feel the urge to stop gambling, you can set a time-out ranging from 24 hours to 30 days. You will only be able to resume playing once that period ends.

04

Apply for Self-Exclusion

If you want to stop gambling for the long term, choose Self-Exclusion. This will fully close your account for a set period. Contact us via Live Chat to make the request.

05

Seek Help

If you find it hard to stay in control, talk to your family, speak to your partner, or see a trusted friend. Problem gambling is a condition that can be prevented and treated, and you can consult a relevant professional.

Tips for Managing Your Budget


Track Your Play

Recording how much you play and how much you spend helps you understand your own habits. Tracking what comes in and goes out is the first step to managing your money.

Play for Fun

Gambling is not a way to earn income. If you are expecting to make money from playing, you should stop right away. Play for entertainment purposes only.

Find Other Activities

If you feel like you are spending too much time gambling, fill that time with something else you enjoy. Try physical activity, reading, or spending time with friends.

Need Support?

For anything related to gambling, the mtl97 support team is available in Myanmar language 24 hours a day. They are ready to help you pause or set limits on your play.

24-Hour Live Chat

mtl97's Protection Policy


mtl97 has carefully reviewed and put these policies in place because we want to help any player who has experienced problem gambling. Our service is built on these policies.

  • SSL Encryption: Players' personal information and financial data are protected with SSL encryption.
  • Fair Play: Game results are generated by a random number system, so there is no need to worry about any side having an unfair advantage.
  • Fund Protection: Players' funds are secured so they can be withdrawn safely at any time.
  • Deposit Limit Tool: Players can set a deposit limit at any time and it will take effect immediately.
  • Support Team Training: Our support team members are trained to recognise players with gambling problems and assist them with care.

What You Should Know About Responsible Gambling


Responsible gambling means staying in control of your money, time, and intentions so that gambling remains entertainment only. It means setting a budget, keeping to it, and understanding that gambling is not a source of income.

Yes. mtl97 has a Time-out tool that lets you pause gambling for 24 hours up to 30 days. You cannot resume until the period ends. If you are not sure how to use it, contact us via Live Chat.

Self-Exclusion is a tool that lets you request a full block on your own account for a set period. You cannot resume gambling until that period ends, and the block cannot be lifted early. Contact us via Live Chat or [email protected] to request this.

Lowering your deposit limit takes effect immediately. Raising it requires a review by our support team and may take some time to process. This is to protect you from suddenly spending more than intended.

If you suspect you have a gambling problem, stop playing right away and contact mtl97 via Live Chat. You can request Self-Exclusion and our support team will assist you. Let your family and friends know immediately as well.

If you think someone is struggling with gambling, start by talking to them openly and calmly — no confrontation. If they want to stop, let them know that mtl97 has a Self-Exclusion tool and that Live Chat is available to help.

No. You must be at least 21 years old to play at mtl97. If we find that an underage player has registered, the account will be closed immediately and no funds will be returned.

Games to Play Responsibly